[SOLVED] Newsletter unsubscription

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03/02/2013 11:37 - 11/02/2013 22:01 #2679 da torresimo
Hi everybody,
I need a clarification about the unsubscription procedure.

When a lead (or an account) unsubscribes from a newsletter remains active for all the others?
If I send another email to a lead that was unsubscribed, it will receive the email?

In that case, is it possible to remove it definitively from the lists?

Thank you very much!
Ultima Modifica 11/02/2013 22:01 da dende.
L\'Argomento è stato bloccato.
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04/02/2013 08:43 #2680 da minu
Risposta da minu al topic Re: Newsletter unsubscription
When a lead or account or contact unsubscribes from a campaign, it remains active for the other campaign.

If you send another newsletter from the same campaign, the lead will not receive the email.

If you send another newsletter from another campaign, the lead will receive the emai.

Bye
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04/02/2013 10:50 #2683 da torresimo
Great...

Thank you very much!
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