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Newsletter sending blocked

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12/02/2013 08:18 - 12/02/2013 08:31 #2695 da enricospedo
Newsletter sending blocked è stato creato da enricospedo
Hi all,
it's second time that my weekly newsletter ( about 400 adress ) stop sending about at 300 adress, and have 97 mail still in queue.
Where i can see a log of sendig to investigate where is a possible problem, like a wrong adress ( maybe .. i thing ) ?

How i can restart sending newsletter from where are last stop ?

tnx
Ultima Modifica 12/02/2013 08:31 da enricospedo.

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16/02/2013 11:57 - 16/02/2013 11:58 #2715 da dende
Risposta da dende al topic Re: Newsletter sending blocked
Try to:
- check for NewsletterCron.pid file in logs folder. if exists, delete it
- try to manually execute the cron, if there are some errors in this job, they will be prompted out.

Regards
Ultima Modifica 16/02/2013 11:58 da dende.

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18/02/2013 07:45 #2716 da enricospedo
Risposta da enricospedo al topic Re: Newsletter sending blocked
Thanks, i have tried last week and sending newsletter are restarted,
this morning, same problem but i have ask you if are a specific log
to understand why this happen ... any ideas ?

maybe can be interesting to have a button on campaign menu to restart sending ( es delete the pid file )
as a script for whos can't enter in server filemanager from outside office.

regards

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18/02/2013 15:31 #2719 da mapokid
Risposta da mapokid al topic Re: Newsletter sending blocked
If you have an old version of VTECRM maybe you have in the queue some deleted record or some lead that do not exists anymore, because they were converted.
There isn't log for these problems but are solved in last version of VTECRM. Try to update it.
Ringraziano per il messaggio: enricospedo

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