Good morning,
I have a problem and I hope there's a solution.
I'm Italian so excuse me in advance if my English is not clear as expected.
I'm going to describe the problem.
I installed a VTE CRM instance on a virtual machine, created by VMWare. Originally, the instance of the virtual machine was on a normal client. I installed the Linux version, so I set up a Ubuntu Server 12.04 LTS with Apache2, PHP5, MySql, and so on.
Everything was OK, during setup process I registered the CRM instance with my account registration details.
I also started to work on it, created some users, and populated with some data.
Today I moved the virtual machine from a local PC (which I used to perform the original installation) to a server, and when I first connected to the CRM it told that it was necessary to activate the software (again).
I activated a second time the software, and now, when I connect, it says "another instance of the application has been found, so certain functionalities will be disabled".
Is there a solution to the problem? I suppose that is caused by the migration, maybe for the MAC Address of the LAN adapter that is changed...
My user was the only with administrator privileges, and now I cannot modify system settings, add accounts, roles, groups...
Any help would be appreciated.
Thanks in advance,
Giuseppe