Exchange folders not showing in module Messages

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07/05/2015 15:53 - 08/05/2015 12:42 #3241 da ciufri79@gmail.com
Hi,
I've installed VTE 4.5 free edition and I have a problem setting an imap account linked to my exchange server.
I've configured it both in Mail Server setting and in the Messages module.
The connection is ok but when I go to Settings/Folders nothing shows up.
Using a different account (i.e. gmail) everything works fine.
The Exchange server is on my LAN and other clients like thunderbird can connect and retrieve emails and folders without any problem.

Any idea?

Thanks in advance
Ultima Modifica 08/05/2015 12:42 da ciufri79@gmail.com. Motivo: SOLVED

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08/05/2015 10:40 #3242 da matteo.barbieri
Hello, check if the message cron are properly set
*/10 * * * * root /var/www/vtefree/cron/modules/Messages/MessagesCron.sh
*/10 * * * * root /var/www/vtefree/cron/modules/Messages/Pop3Cron.sh
*/1 * * * * root /var/www/vtefree/cron/modules/Messages/InboxCron.sh
*/1 * * * * root /var/www/vtefree/cron/modules/Messages/PropagateToImapCron.sh
*/1 * * * * root /var/www/vtefree/cron/modules/Messages/SendMessagesCron.sh
After this, delete the account on VTE and recreate it.

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08/05/2015 12:41 #3243 da ciufri79@gmail.com
Hi Matteo,
actually the problem was about retrieving the folder's list in the configuration step.
I've solved it by changing the login parameters:
at the beginning I used the domain.local/username format (and I got no login error) then I changed it to Questo indirizzo email è protetto dagli spambots. È necessario abilitare JavaScript per vederlo. and now it's ok.

Thank you for your help
:-)

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