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VTE15.10 First login failed
VTE15.10 First login failed
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04/03/2016 16:39 #3419
da info@enteco.it
Hello, a couple of week ago I make some test with VTE 15.10, all works fine. Two days ago we decide to re-test with liv data but, unfortunately we miss the admin password. I try do remove e reinstall the program but at the first login it doesn't recognize the password e ask me to recover it. But we don't have a SMTP server than the recover via email couldn't works.
Then I remove everything, I delete al files and folders related to, restart the server and reinstall from scratch but the problem remain the same, at the first login VTE web interface doesn't recognize the admin password.
Do you have any advise or suggestion about?
Thanks for your time.
Gianluca
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08/03/2016 14:26 #3420
da info@enteco.it
info@enteco.it ha scritto: Hello, a couple of week ago I make some test with VTE 15.10, all works fine. Two days ago we decide to re-test with liv data but, unfortunately we miss the admin password. I try do remove e reinstall the program but at the first login it doesn't recognize the password e ask me to recover it. But we don't have a SMTP server than the recover via email couldn't works.
Then I remove everything, I delete al files and folders related to, restart the server and reinstall from scratch but the problem remain the same, at the first login VTE web interface doesn't recognize the admin password.
Do you have any advise or suggestion about?
Thanks for your time.
Gianluca
Buongiorno, è una domanda così stupida da non meritare risposta :-) O un problema non risolvibile che colpisce a caso i mlacapitati? :-)
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09/03/2016 10:24 #3421
da puccio.giuseppe.78@tiscali.it
Hi,
it seems you caused lot of trouble :)
anyway...
If you have an active installation, you can re-register by deleting some SQL entries in DB:
VTE_WSAPP
TBL_S_MORPHSUIT
Delete all content, not tables.
You should be able to re-enter your admin user and password, and re-register VTE.
Bye
Giuseppe
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10/03/2016 17:14 #3423
da info@enteco.it
Giuseppe ha scritto: Hi,
it seems you caused lot of trouble :)
anyway...
If you have an active installation, you can re-register by deleting some SQL entries in DB:
VTE_WSAPP
TBL_S_MORPHSUIT
Delete all content, not tables.
You should be able to re-enter your admin user and password, and re-register VTE.
Bye
Giuseppe
Hello Giuseppe, I installed MYSQL workbench to access database but it needs a root password, it's not blank, I can't access DB :-(
Gianluca
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10/03/2016 17:21 #3424
da dende
you can find the mysql password into config.inc.php
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VTE15.10 First login failed
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