[SOLVED] Newsletter unsubscription

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03 Feb 2013 11:37 - 11 Feb 2013 22:01 #2679 by torresimo
Hi everybody,
I need a clarification about the unsubscription procedure.

When a lead (or an account) unsubscribes from a newsletter remains active for all the others?
If I send another email to a lead that was unsubscribed, it will receive the email?

In that case, is it possible to remove it definitively from the lists?

Thank you very much!
Last edit: 11 Feb 2013 22:01 by dende.
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04 Feb 2013 08:43 #2680 by minu
Replied by minu on topic Re: Newsletter unsubscription
When a lead or account or contact unsubscribes from a campaign, it remains active for the other campaign.

If you send another newsletter from the same campaign, the lead will not receive the email.

If you send another newsletter from another campaign, the lead will receive the emai.

Bye
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04 Feb 2013 10:50 #2683 by torresimo
Great...

Thank you very much!
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