SOLVED - Mass email doesn't work

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28 Feb 2014 13:14 - 07 Mar 2014 14:42 #3068 by cpvt
Hi anyone, I'm testing vte 4.5 free. I select 3 contacts from the contact's list view and clicking on the Email button nothing happen and the word undefined appears on screen.
In 4.4.1 the Email click opens a pop-up to select the email field to search for.

thank you

cp

SOLUTION

In include/js/Mail.js at line 156 change getObj('sendmail_cont').innerHTML=response.responseText; to getObj('sendmail_cont').innerHTML=response;

If anyone, included the VTE Guys, can check theyr own instalation to verify thath and reply to this post would be appreciated.

Thank you

cp
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Last edit: 07 Mar 2014 14:42 by cpvt. Reason: Solving

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04 Mar 2014 15:25 #3074 by cpvt
Replied by cpvt on topic Re: Mass email doesn't work
Any suggestion? For the vtiger developer, could you check on your free vte4.5 please? It could be kindly to know if it is a bug or my installation problem.

Thank you

cp

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13 Mar 2014 13:35 #3087 by consorziothesis
Also I have the same problem, as in the image attached.
I tried to make the change recommended by CPVT, but it does not work.
Thank you for the answer you want to give me.
regards
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14 Mar 2014 11:59 #3088 by cpvt
Try to debug the Mail.js script with Firebug.
If you can't do that directly, becouse the script is loaded from another js scrpt, you have to comment the line 12 in modules/Accounts/Accounts.js (loadFileJs('include/js/Mail.js');) and include the same file statically by putting the reference in Samrty/template/Header.tpl (<script language="JavaScript" type="text/javascript" src="include/js/Mail.js"></script>)

cp

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04 May 2015 17:48 #3237 by kaloolu@gmail.com
i cant sent mail from vtecrm 4.5 .. configuration mail i got.. wen i try to sent a mail its not getting :(

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05 May 2015 12:39 #3238 by matteo.barbieri
Hi, VTE Free allows to send emails and newsletters, you have to enable the server cron. With next release, in order to simplify, this process will be automatically set. If you are just testing VTECRM remember that you could work in a easiest way with VTE 5.1 Cloud www.vtecrm.com/prodotti/vte-cloud/

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