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PROBLEM WITH ARUBA MAIL
PROBLEM WITH ARUBA MAIL
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01 Sep 2014 15:06 - 01 Sep 2014 15:07 #3185
by giovanni.zoida@webkey80.it
Dear All,
i've installed VTE CRM 4.5 free version on italian provider Aruba server. The software works correctly but not the email system.
I've configured the email imap, I received the confirmation email about the success of the configuration but I can't receive or send any email in the folders that I set.
I tried with a Gmail account and works correctly; the problem is only with Aruba provider.
I asked the provider support opening a trouble ticket but they wrote me that the email imap configuration is correct and that they are not able to give me another solution.
This is the email configuration:
SMTP server: smtp.sitename.it
SMTP port: 25
SMTP authentication: YES
IMAP server: imap.sitename.it
IMAP port: 143
IMAP SSL/TLS: SSL
Could you please help me?
Thanks in advance for your support,
Best regards,
Gianni
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11 Sep 2014 10:30 #3189
by dende
Do you have setup all necessary cron jobs ? I don't think so.
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11 Sep 2014 12:00 #3191
by dende
Sure !
First of all you have to put your Application Key on cron/config.cron.php file (copy it from cronfig.inc.php, var name is $application_unique_key )
Next, schedule all messages cron job:
- cron/modules/Messages/InboxCron.sh
- cron/modules/Messages/MessagesCron.sh
- cron/modules/Messages/Pop3Cron.sh
- cron/modules/Messages/PropagateToImapCron.sh
- cron/modules/Messages/SendMessagesCron.sh
NB: check for right execution permission (sudo chmod a+x filename.sh)
Hope this will help you ! ;)
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11 Sep 2014 12:40 #3192
by giovanni.zoida@webkey80.it
Thank you Dende. I tried to do tasks with my hosting (Aruba) but the system allows only one task, not multiple tasks at the same time. If I want to shedule more tasks I must delete the previous created task first and then I can create the new task.
There is a way to do more tasks at the same time installed on VTE 4.5?
p.s.: I tried to send email from the VTE mobile application for iOS and it works! So I can't send emails only from the web installation of VTE.
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PROBLEM WITH ARUBA MAIL
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