another VTE installed by this user

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04 Aug 2015 22:20 #3303 by AntonioM
Al login corretto risulta
"ci risulta sia stato installato un'altro VTE Free per questo utente del sito. Alcune funzionalità saranno ridotte"
Questa è l'unica installazione del proddoto ed è aggiornatao alla 4.4.1

Come è possibile sbloccarlo ?

Grazie

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06 Aug 2015 07:55 - 06 Aug 2015 07:56 #3304 by matteo.barbieri
Hi Antonio
you have to write in English.
Thanks
Last edit: 06 Aug 2015 07:56 by matteo.barbieri.

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31 Aug 2015 09:38 #3318 by puccio.giuseppe.78@tiscali.it
Hi Antonio;
do the following:

1) Connect to the db using PhpMyAdmin or something similar with root privileges;
2) Locate your VTE CRM DB;
3) Locate the following keys: VTE_VSAPP and TBL_S_MORPHSUIT. Delete the entire sub-content, but NOT the keys.
4) Exit PhpMyAdmin

Login into VTECRM. The registration process will be re-launched. Use the same credentials you provided while registering for the first time. After the process is completed, you'll be able to login normallly.

Regards,
Giuseppe

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