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[SOLVED] Admin account got blocked
- it@sgasecurity.com
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07 Feb 2020 11:21 - 12 Feb 2020 09:07 #3582
by it@sgasecurity.com
[SOLVED] Admin account got blocked was created by it@sgasecurity.com
Dear All,
i Installed the Vtenext but did not configure the smtp setup
but at this moment my admin account password has exceeded 3 months and i cant login as admin
please how can i retrieve my password back
i Installed the Vtenext but did not configure the smtp setup
but at this moment my admin account password has exceeded 3 months and i cant login as admin
please how can i retrieve my password back
Last edit: 12 Feb 2020 09:07 by dende.
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07 Feb 2020 11:28 #3584
by dende
Replied by dende on topic Admin account got blocked
Hi,
in this scenario you can access database and update "last_login" and "last_change_pwd" for userid 1 into vte_check_pwd table.
Now expiration has been resetted and you can login with known password.
Regards
in this scenario you can access database and update "last_login" and "last_change_pwd" for userid 1 into vte_check_pwd table.
Now expiration has been resetted and you can login with known password.
Regards
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10 Feb 2020 13:07 #3589
by it@sgasecurity.com
Replied by it@sgasecurity.com on topic Admin account got blocked
Please Guide me on how i can do it am using windows server 2012
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10 Feb 2020 14:03 #3591
by dende
Replied by dende on topic Admin account got blocked
Connect to database using a windows client.
Credentials to connect are wrtitten in config.inc.php (inside htdocs folder in vtenext installation dir)
Credentials to connect are wrtitten in config.inc.php (inside htdocs folder in vtenext installation dir)
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10 Feb 2020 14:26 #3594
by it@sgasecurity.com
Replied by it@sgasecurity.com on topic Admin account got blocked
hello
i have managed to access
please share which command i can execute
i have managed to access
please share which command i can execute
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12 Feb 2020 07:44 #3595
by it@sgasecurity.com
Replied by it@sgasecurity.com on topic Admin account got blocked
Thanks
this has worked
this has worked
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