I am attempting to configure the SMTP Server on my instance as well using a microsoft exchange server. I have set up the user email and it works perfectly but when I set up the smtp server for the CRM I continue to get the Test Mail "Status : Mail could not be sent to the admin user. Please check the admin email address/Server settings" error. I have checked all settings, forums and FAQ's and to be sure the credentials are identical for the user and the SMTP for the CRM. Any other ideas? Thank you very much!
please check that admin's email is the same mail that you are trying to configure.
The Exchange server may refuse to send the mail because the sender (admin email) and the login user are not the same.