Problem SMTP configuration VTENEXT

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31 Aug 2023 09:52 #3808 by marco.straiano@jpicsrl.it
Good morning community,
I am writing to you as we have just set up the VTENEXT platform for internal use.
We are experiencing a problem with the smtp configuration. Whichever email provider we enter, the system replies as follows: "The email cannot be sent to the administrator. Please check the configurations of the mail server and the administrator`s email".
The parameters as suggested in the manual are entered correctly.
The main requirement is that it works with the provider Aruba.
I attach below the test images with both Aruba and Google accounts.
Could you help us solve the problem?
Thank you in advance,
Attachments:

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31 Aug 2023 16:41 #3810 by graziano.ribichesu@gmail.com
Ciao, non ho mai provato con Aruba. Con Gmail devi utilizzare le password delle applicazioni non puoi usare la normale pw

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