Error "VTECRM Network service fails to create your license (err 4)"

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07 Dec 2016 11:44 #3488 by lucioial
Hi, I got the above error when trying to re-activate my 4.5 installation

Thanks in advance,

Lucio

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09 Dec 2016 11:28 #3489 by lucioial
I tried to update to VTE 15.10 and I get the same error on activation.

Please help!

Lucio

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10 Dec 2016 15:53 #3490 by lucioial
The error log contains the following message:
....
[Sat Dec 10 13:13:23 2016] [error] [client ::1] File does not exist:
C:/vtecrm/htdocs/modules/Users/CheckPasswordCriteria, referer: http://localhost:8015/modules/Morphsuit/RequestMorphsuit.php?morph_mode=installation
....

The file exists and I checked permissions, any idea?

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12 Dec 2016 11:46 #3491 by LidiaS
I got the same error too.
Someone could help?
Thanks.

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28 Dec 2016 10:53 #3493 by capor@netbliss.it
Hello Administrators, I have a 10.05 installation on Ubuntu 12.04, suddenly a request of configuration for the admin credentials was appeared.
If I try to register than I have the same problem with a "VTECRM Network service fails to create your lincense (err 4)"

Anyone found a solution for that issue ?!?!
Greetings

P.s. in attachment you can find a screenshot of the request of activation.
Attachments:

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30 Dec 2016 17:32 #3494 by dade
Hi
have you checked the internet connection of the server where you installed VTECRM?
we have verified that both the windows and the source installation can be installed and activated correctly
Please try a clean install and verify if it works also for you, maybe that you have problems on the previous setup enviroment
regards

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